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Your research is yours. We make sure it stays that way.

Albert protects your data with enterprise-grade security, full tenant isolation, and independently verified compliance.

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Enterprise-grade protection

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Complete tenant isolation

Every partner gets dedicated, isolated storage with their own tenant-specific encryption keys. Your data and your models are fully siloed from other customers. Data residency options, such as EU-based instances, are available.

Your IP, contractually protected

Partners retain full legal ownership of their data, including all AI inputs and output.

Zero Data Retention

Albert’s AI features run in private, controlled instances under binding ZDR Agreements. Partner data is never exposed to third party model training or data retention.

Enterprise access controls

Your administrators configure and manage access directly, keeping control in your organization's hands. Albert enforces Role-Based Access Control (RBAC) and Access Control Lists (ACLs) down to the individual resource level, with SSO and a zero-trust model ensuring no one sees data they shouldn't.

Security built into every deployment

Every deployment goes through SAST, container scanning, DAST, and SCA testing. Builds fail on any critical vulnerability detection. Penetration testing is conducted annually.

Compliant with data privacy laws

Albert is compliant with leading data privacy regulations globally, including GDPR (EU), CCPA (California), and APPI (Japan), ensuring your data is handled in accordance with the laws that apply to your organization.

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Enterprise-grade security and controls

Independently audited and certified against leading security and compliance frameworks, Albert OS is designed to protect your most valuable asset: your data.

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SOC 2 Type II

Certified

ISO 27001

Certified

GDPR

Compliant

21 CFR Part 11

Compliant

CSA STAR Level 1

Certified

EU AI Act

Low Risk

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Security is built into everything we do

Albert was designed from day one with security as a foundation. From isolated tenant architecture to contractual data protections and continuous security testing, every layer of Albert OS is built to keep your research safe.

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Is my data kept separate from other customers?

Yes. Every Albert partner receives dedicated, isolated storage with their own tenant-specific encryption keys. Your databases, files, and AI models are fully siloed from other tenants and never co-mingled with another customer's data, for any purpose.

What happens to my data when I use Ask Albert?

Albert holds a Zero Data Retention Certificate with Anthropic (signed November 2025). When you interact with Ask Albert, your prompts and outputs are deleted from Anthropic's systems immediately after generation. Nothing persists on the provider's side.

What compliance certifications does Albert hold?

Albert is certified against SOC 2 Type II and ISO 27001, both validated through independent external audits. We are also GDPR compliant, 21 CFR Part 11 compliant, CSA STAR Level 1 certified, and classified as low risk under the EU AI Act. Full documentation is available through our trust center.

How does Albert handle access control within my organization?

Every user's access is controlled by their role, with permissions scoped down to the individual resource level. Albert supports SSO via OpenID or SAML and a zero-trust security model that ensures users only see data they are explicitly permitted to access.

Is my data encrypted?

Yes. All data is encrypted both in motion and at rest. Data in motion is protected via TLS 1.2 and above using AES encryption. Data at rest is encrypted using tenant-specific AES-256 keys certified at FIPS 140-2 Level 2.

Albert offers three key management options to match your organization's security requirements: Albert can manage encryption keys on your behalf in a dedicated, isolated account. If your organization requires greater control, you can manage your own keys entirely, with Albert accessing them directly from your environment. For teams that want a middle ground, you can supply your own key material for Albert to import and manage on your behalf.

How often does Albert perform security audits and vulnerability assessments?

Security testing is continuous, not periodic. Every deployment goes through automated SAST, DAST, container scanning, and SCA testing as part of our CI/CD pipeline, and builds fail automatically on any critical vulnerability detection. Penetration testing is conducted annually. Albert also undergoes annual external audits for SOC 2 Type II and ISO 27001 certification.

“I’ve never experienced the level of partnership, commitment, and depth in subject matter that Albert has shown.”

Jay Merenda

Digital Strategy Leader

Security is our commitment

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